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Archive for April, 2009

Hallo from the a4uexpo in Amsterdam

Wednesday, April 29th, 2009

Hallo from Amsterdam!
 
Thanks to all those affiliates that we’ve met so far this week in Amsterdam – it’s been fantastic to meet so many of you in such a short period time (if very hectic!) If you didn’t get a chance to stop by the stand today or haven’t managed to catch up with us at one of the many parties, there’s still chance tomorrow and we’ll be at the Expo from 8am.  Also, don’t miss out on the chance to win a Nintendo Wii – today’s prize for the fastest lap was won by Mike, so congratulations!

Also happening today, Will Martin-Gill and Chris Howard gave a presentation on Quality Standards in Affiliate Marketing and when the presentation is uploaded onto the a4u site, we’ll share it with you.  It was great to see so many of you staying around afterwards to ask questions and hearing that many of you are thinking along the same lines. 

Further updates from Amsterdam coming soon (and if you’re lucky a photo of the team in their orange t-shirts!)

The European eBay Partner Network team

May Payment Adjustment

Monday, April 27th, 2009

Hello Partners,

On April 3rd- 4th we experienced an issue with several link generator links that may have had a small impact on your earnings.  Overall, our average partner was affected by less than 1% of their total monthly earnings.  This issue affected all eBay programs.  We have been able to identify all of our partners that were running these links during this timeframe.  Affected publishers will see a lump sum makegood in your eBay Partner Network account next month to be included in your May payment.  This was a very small issue that was caught and corrected quickly.  As always, we want to ensure that our affiliate partners are getting paid accurately, and we take every step to correct any issues that may arise.

Best Regards,
The eBay Partner Network Team

European Team hits a4u in Amsterdam

Friday, April 24th, 2009

While the US team is busy packing up their stand at Ad:Tech in San Francisco, the European team are getting ready to head to Amsterdam for the a4uexpo next week (April 28th and 29th). 

We’re looking forward to seeing as many of you as possible at our stand and as an added incentive to visit us; you will have the chance to win a Nintendo Wii!  All the European team will be there, plus some members of the US team and Mark and Colin from R.O.EYE, the agency that supports us in the UK.

Also, Will Martin-Gill and Chris Howard will be speaking at the conference at 11.00 on Tuesday about setting quality standards in affiliate marketing, which will be a great session, so please come along if you get the chance.

We’ll be posting a few posts from the expo, so those of you aren’t there can still get a flavour of what is going on.

Hope to see you in Amsterdam!

Chris, Julia, Paolo, Peter and Mieke, the European eBay Partner Network team.

Hello from R.O.EYE

Friday, April 24th, 2009

Hello from R.O.EYE,

As many of you will be aware, R.O.EYE has been working with the eBay team in the UK for nearly a year, but if you are unsure of who we are and what we do, then we hope this post will help.  R.O.EYE is the largest specialist affiliate marketing agency in the UK, dedicating its resource to the management of affiliate programmes spanning multiple verticals of retail, travel and finance.

R.O.EYE was brought on board in August 2008 to work closely with the in-house eBay Partner Network Team and aid in the growth of the programme through the optimisation of existing publishers and new recruitment. 

The core of the R.O.EYE account team consists of Chris Worthy and Matt Holden, who have a wealth of experience managing multiple affiliate programmes and are on hand to offer additional support and advice to publishers looking for growth. We have aided some great successes over the past few months, assisting publishers with API integrations, tool implementations and traffic quality optimisation which has led to increased revenue and earnings.

We are looking to grow on this success in 2009 and forge new relationships with more publishers with ambitions to improve their traffic quality and grow their commissions.  Moving forward we will be contributing to the blog monthly with both the latest tips on improving your campaigns and news from the UK market, so make you watch out for our posts.

We will also be in Amsterdam at the a4u conference with the rest of the eBay Partner Network  team, so please come and introduce yourselves to us.

Chris & Matt

Wil Reynolds – Laying Your SEO Groundwork With 1 Hour a Day For 1 Week

Thursday, April 23rd, 2009

SEO is complicated, we all know that, so with this series of postings the goal was for me to challenge myself to think of the things that can be done to improve SEO results starting with a beginner series, and moving into more advanced ones. The idea is simple though, find things that you can do with 1 hour each day (I cheated a bit, some days require more than 1 hour).

Day 1 – Get webmaster tools installed

Why? – Google Webmaster Tools would be the first thing I would install as it will help you troubleshoot problems with meta tags, spidering issues, 404’s etc. If you have not installed the Google webmaster tools, it’s quick and easy and will help guide you at those times when you just can’t figure out why something is not working.

If you already have the Google Webmaster Tools installed, which many of you may have, are you USING it for anything valuable, like checking the 404 report? The 404 report can tell you pages on your site that have been changed and no longer exist, which may have gotten value links prior.

For some resources on things you can do with Google Webmaster Tools after they are installed to help your rankings check out this Search Engine Land post on Google Webmaster Tools used for correcting broken links and this TopRank post on 6 uses of the Google webmaster tool.

You should be seeking out people who linked to you in the past and are now linking to pages that do not exist to get the link changed. If there are a lot of links that fit this criterion you should be 301 redirecting those old links if you can’t get the original link changed.

Time – it should take 5 minutes to do, anyone with access to FTP can help you verify your site, spend the remaining 55 minutes reading the posts above and checking your site out.

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Day 2 – Keyword research, just do it!

Go to Google Adwords Sandbox for your initial keyword research – just type in terms and see what keywords come back – REMEMBER under the match type option select “phrase” not “broad” or your numbers are likely to be inflated, here’s an explanation on match types from Google. Never use one tool for all your keyword research, try using Quintura, MSN AdCenter Plugin for Excel and Yahoo! more results. Only focus on 10-15 words to begin with.

Why? – while you have all the time to go after hundreds for keywords you don’t want to bite off more than you can chew and overwhelm yourself. Keep your focus small when starting. Do not target any single word phrases and be careful of targeting words that bring back mostly big brands. If you are just starting out, seek out keywords that are a good match but might be flying under the radar of the big brands like we did here, which are often the mid tail to begin with. Do you really think you are going to unseat E-Trade for stock trading terms right off the bat? Probably not, find your niches where large brand competitors won’t go or can’t get permission quickly enough to take advantage of spikes.

Time – Ok this isn’t a 5 minute change – hunker down, spend 3 hours figuring out your 10-15 most critical words that are not overly competitive

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Day 3 – Lock down your social media profiles

Start with NameCheck

You probably don’t know what you are doing to do with social media yet, and that is OK. This little handy tool will let you know if a username is available on over 80 social media sites. I DO NOT recommend registering on all 80+, instead do the biggies: Twitter, YouTube, Stumbleupon, Delicious, LinkedIn, Flickr, and any others that are niche (for example: Kirtsy for women, Ballhype for sports enthusiasts). This post will allow you to get a synopsis of these social media sites.

If you want to succeed in search you’ll need to get links, and social media is one way to do that, but we’ll get into those strategies in a more advanced post in the series, for now job 1 is getting a consistent usernames on the most important social media sites.

Why? – You’ll need these for linkbuilding, community building, sharing content, maximizing reach of your blog posts, etc later.

Time – Pretty quick, you should be able to knock this puppy out in 1 hour.

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Day 4 – Analyze your work

Analytics is going to help your SEO? Yes! Here’s why.

You have to know who’s referring traffic to your site and then know if that traffic is quality traffic. You want to be able to connect rankings movement to traffic movement to REVENUES – or you are asking to get fired. So you want to first get your analytics installed right use the wasp plugin or SiteScan to make sure your pages are tagged properly tagged. Web analytics is a garbage in garbage out kind of proposition, if you don’t QA your install, that time when you absolutely need the data, you won’t be sure what you have is accurate.

So, back to the SEO value of checking out your analytics data. Measuring bounce rates and the ability to be confident in the data you are seeing in your tool is critical. If you pick the WRONG keywords or are landing people on a bad page for that keyword your analytics package will give you those insights by showing you high “bouncing” keywords.

The reason why you don’t track SEO success by rankings is that if you pick words that are a very high bounce rate, the fact they rank well and get traffic means nothing if people aren’t digging into the site to actually BUY things, fill out forms, read blogs, etc. The other factor that drives high bounce rates occurs when your keywords are fine but the page you are landing users on doesn’t have the info they are seeking.

Once you know you have your pages tagged properly. In addition you should sign up for a service to track your rankings like Raven Tools, Exactfactor or my personal favorite the FREE SEObook rank checker by Aaron Wall.

Take those 15 keywords you developed earlier in the week and drop them into one of those tools above, once you do now you can benchmark where you are and determine how much impact rankings are having on traffic and how traffic is impacting conversions.

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Day 5 – Get comfortable with Yahoo site explorer

Yahoo site explorer is the best FREE tool that I know of to see who’s linking to your competitors and who’s linking to you, in some relative order in terms of importance. This tool will really help you speed up the time spent on link building research. Another tool to consider is linkdiagnosis for reverse engineering your competitors backlinks. Understanding who your competitors are getting links from and devising strategies to go after similar strategies to get links will help you in the search engine rankings. So for now, just spend 1 hour understanding how the tools work – how to exclude their own internal links / subdomain links should be easy. If you have time left start off by reading this SEOmoz post.

Lastly, use me as your filter as I post everything good related to SEO to delicious, I have a ton of SEO videos on YouTube and on twitter I post SEO news like a madman.

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Wil Reynolds, the founder of SEER Interactive, a leading team of SEO consultants, has been helping companies with their SEO for 10 years, starting his career in 1999. Today the SEER team works with clients ranging from large fortune 500 clients to small businesses seeking excellence and accountability in their search marketing campaigns.

Welcome PartnerCentric!

Wednesday, April 22nd, 2009

We’re pleased to announce that we’ve brought PartnerCentric, a leading internet marketing agency, on board to extend the support we provide to our affiliates in the U.S.

The team at PartnerCentric will work closely with us to recruit new affiliates and work directly with more of our current affiliates to help make both you and eBay Partner Network even more successful.

This partnership builds on the successful relationship eBay Partner Network established with ROEye in the UK last year.  Affiliates in the UK have appreciated the increased direct interaction from ROEye and we’re looking to replicate that success with PartnerCentric in the US.

In addition, PartnerCentric will be helping us increase the number and frequency of posts on our blog – something we’re very excited about.  They will share their expertise to our affiliate community and bring on guest bloggers from time to time to talk about SEO, website design and optimization, and other topics of interest to affiliates to help you improve the quality of the traffic you drive to eBay.

Our new PartnerCentric team – Todd, Mike, and Amanda – each have over five years of experience helping e-commerce businesses manage affiliate programs, and they understand that success depends on building strong relationships with affiliates.

As we invest in eBay Partner Network and our affiliate programs, we’re continuing to build our internal team as well as working with great external companies to provide the best opportunity for success for both our affiliates and eBay.   Please join us in welcoming PartnerCentric to the extended eBay Partner Network team!

Best Regards,
The eBay Partner Network Team

Investing in our Affiliates in 2009

Wednesday, April 22nd, 2009

As we stated in a recent blog post, we believe strongly in the potential of affiliate marketing.   We’re getting out there and letting others know how important we think this channel will become as companies continue to focus on understanding the performance of their marketing dollars.

At eBay, we’re going to continue to invest a significant amount this year in eBay Partner Network and in you, our affiliates.  In keeping with this momentum, we have several more changes to announce.

We’re bringing on a new partner agency to help support the US team. PartnerCentric will be helping us work with more US affiliates directly to grow the volume and quality of their traffic.  Please read more about this new exciting partnership here.  This builds on the successful partnership we launched last year with another agency, ROEye, to help with program management in the UK.

We’re also continuing to grow our internal team.  Several new members have joined this year to help with account management, tool and platform development, and operations.

Our aim in building our internal team and working with great external companies is to provide the best opportunity for success for both our affiliates and eBay.   Please join us in welcoming PartnerCentric to the extended eBay Partner Network team!

We are launching several new tools and upgrades for the eBay Partner Network Platform on May 1st.   A new link generator tool will allow more options for search results links and will later this year allow publishers to take advantage of higher conversion rates through automatic landing page optimization.  Publishers will also be able to link their eBay.com account to their eBay Partner Network account for improved customer service across platforms.  You can read more about all the new features in this release here.  These new features are in addition to the brand new product feeds and the improvements in the RSS generator we launched on March 24th.

We will be expanding our blog with more helpful articles and guest bloggers.  PartnerCentric is going to help us write more frequent posts on tips and case studies to help publishers improve the quantity and quality of the traffic they send to eBay.  We want to hear more from you, so we’re also going to start publishing comments we get on our blog.  Finally, we’re also launching a guest blog series, with tips from industry experts on ways to improve publisher traffic and affiliate websites.  We’re posting today our first guest blogger post by Wil Reynolds, founder of SEER interactive and a well known thought leader in SEO.  Check it out!

As our publishers’ efforts in improving the quality of the traffic they send to eBay have paid off over the past year, we’ve been able to increase our investment and focus on our affiliate channel.  We’re working hard to continue to improve and expand the program and you’ll be hearing more about these changes in the days and weeks to come.

In the meantime, feel free to reply to this post with your thoughts and comments.  We’ll be at Ad:Tech and Ad:Space in San Francisco this week, come drop by if you’re there!  And keep an eye out for the eBay Partner Network at several other events in 2009, including a4uexpo later this month, the eBay Developers Conference in June and eTail and Affiliate Summit East this August.

We hope to see you soon!
The eBay Partner Network Team

New Features Coming May 1st to eBay Partner Network

Wednesday, April 22nd, 2009

We’re excited to announce the newest feature and tool release for eBay Partner Network.  On May 1st we’ll be launching several new upgrades to the platform.

New functionality for Link Generator Tool. With this update you will have more options for eBay search results links and the ability to link directly to an eBay store.  Half.com ISBN, UPC, and MPN links will now also support alphanumeric MPN codes.  In addition, we’ve been conducting some landing page optimization tests on eBay to figure out which pages convert the best for which links.  Early results show this type of optimization could help improve conversions and therefore affiliate payouts.  Although landing page optimization functionality is not scheduled to be released until later this year, this updated Link Generator tool launched on May 1st will enable us to introduce automated landing page optimization as an option to affiliates when it is ready.

Note that these changes will not affect existing Link Generator links, only links created after 5/1.

Ability to link your eBay.com account with your eBay Partner Network account. We want to make sure we’re doing the best job we can in communicating with you.  Linking your accounts will enable us to better advise and answer your questions.  In addition, we may do special eBay Partner Network promotions for eBay PowerSellers from time to time.  For new partners, in order to link your accounts, you will be prompted in the registration process to go to the eBay sign-in page and enter your eBay ID and password.  Upon completion you will then be taken back to the eBay Partner Network site.  Current partners should log-in to your eBay Partner Network account and go to the “Account Info” tab.  Once in the “Account Info” section, click “Link your user account?” to enter your eBay ID and password to successfully link your accounts.  For future reference, you will be able to access this information under the “Account Info” tab in the eBay Partner Network interface.

New way to calculate Earnings Per Click (EPC). There is an important change coming to the EPC data in your reporting on May 1st.  EPC (earnings per click) will be calculated as earnings per EACH (ONE) click versus earnings per 100 clicks.  We’re doing this in response to publisher feedback as it was causing some confusion in reporting.  YOUR EPC WILL THEREFORE LOOK LIKE IT HAS BEEN DIVIDED BY 100 VS WHAT YOU ARE USED TO.  Keep this in mind when reading through your reports going forward.

New business model descriptions. When you log-in to your eBay Partner Network account on May 1st you will be asked to update the business model description for your business.  All publishers must choose their business model(s) here, your old selections will not be carried through.  You will have the ability to select multiple business models if appropriate.  Please note that per our terms and conditions, some business models like downloadable software, incentives, and e-mail may require additional review by the eBay Partner Network team if not already specifically approved.

At eBay Partner Network, we are continually working to improve your experience and partnership with us.

Thank you for your continued support.

The eBay Partner Network Team

ADSPACE at ad:tech – Tomorrow in San Francisco

Tuesday, April 21st, 2009

ADSPACE at Ad TechAs we mentioned in an earlier post, the San Francisco ad:tech kicks off today and this years event is packed full of educational and inspirational keynotes, sessions and networking.

Coinciding with ad:tech on April 22nd is ADSPACE, a full day conference focusing on social media, SEM, video publishing and other emerging Internet marketing strategies and technologies. The line up of sessions and keynotes at this years ADSPACE is sure to bring out the top Internet marketers from around the globe. Among the speakers at ADSPACE is eBay’s director of Internet marketing Will Martin-Gill who is participating in the panel “Beyond Text Ads: In Text, Affiliate, Lead-Gen, eBay and More!”. Make sure to stop by the eBay Partner Network booth at ad:tech for your chance to meet the EPN team in person, we’ll be located at booth #2374 on the 2nd floor.

Passes for the full day ADSPACE event are $450($495 on site) and will also provide access to all ad:tech keynotes and the ad:tech expo floor. There will be on site registration available the day of the conference and if you mention the code ADSPACEF, you’ll save an extra 20% off the $495 on site price. If you’re interested in attending, check out the full ADSPACE conference schedule here, as well as the full list of speakers. ADSPACE and ad:tech are both being held at the Monscone Center West in San Francisco CA.

New Daily Deals Banners Available

Friday, April 10th, 2009

Hello Partners,

We’ve been busy ramping up the eBay Daily Deals, and new creative for these top converting offers is now available. These deals are real time, Buy It Now products with free shipping. Typical offers are discounted between 20% and 90% off the original price! The four on-going product deals are backed by major eBay Power Sellers and retail operations like TigerDirect, DealMonger & Buy.com. Expect to see a wide variety of super low priced home electronics, computers, appliances, sporting goods and more. Take a look at the fantastic deals being featured today: http://deals.ebay.com

What’s the catch to the Daily Deals? The only catch is that these fixed-price items are in limited quantities. When the item is sold out, it’s gone. It’s important to let your visitors know that if they love an item, they shouldn’t wait and risk losing out on the amazing deal being offered.
For showcasing and promoting the Daily Deals, there are several simple to advanced integrations available including static logo size banners, dynamic flash banners, and an XML Data Feed.

The static banners for the Daily Deals offers are available in 88X31, 120X160, 120X90 & 125X125 sizes while the dynamically updating flash banners are offered in 120X600, 728X90, 300X250 & 468X60.
Post these Flash banners using JavaScript code on your site today and keep your visitors informed of the newest Daily Deals at eBay! When an item sells out these banners will update on the fly to display the next great Deal we have lined up. You’ll notice that 1 of the 4 Daily Deals will rotate in when the page is refreshed.

You can also sign up to receive the Daily Deal email alerts to stay on top of the Deals being featured.
Remember that buyers are more conscious than ever of their spending habits, and are trying to find the best bargains online. This is the perfect opportunity to take advantage of that by showing them the Daily Deal, and the countless other great Deals you can find on eBay everyday!

Currently only available for the US, but other country programs are coming soon.

Thanks for promoting,

The eBay Partner Network Team