eBay Blog

eBay PartnerNetwork Blog

The importance of using the correct tool id

November 12th, 2009

The tool id is the part of your eBay Partner Network tracking link that identifies which tool you are using to drive traffic, whether that be a creative, Custom Banner, Link Generator, RSS or API call.  Although the tool id is included in links or code created within the eBay Partner Network interface, recently we’ve noticed that many of you aren’t using the correct tool id and whilst having the wrong id won’t break your links, it is still important to provide the right one for two reasons:

1. The Tool/Creative report can be very useful, especially if you have many different banners or widgets on your site, as it will enable you to identify the tools that are performing best. You can find the report in the of the Reports tab in the eBay Partner Network interface.
2. The eBay Partner Network team use tool level data to help optimize existing tools and make better decisions about future tool and widget development.

To check if you are using the right tool id, take a look at your tracking link.  In the example below the tool id is highlighted in red.

http://rover.ebay.com/rover/1/707-53477-19255-0/1?campid=12345678&customid=87654321&toolid=10001&mpre=encrypted destination URL

The tool id should correspond to that of the relevant tool, banner or widget.  Therefore in the example above, the tool used is the Link Generator.  If you find that you are using the incorrect id, you should amend your tracking and insert the correct one from the table below this article.

If you are using the wrong tool id, we’d like to get feedback on when and why that has happened, so we’d be grateful if you let us know by commenting on this post.  This information will help us identify any issues and improve the product to make it easier for you to include the correct id.  We also know that many of you have custom-built solutions that combine multiple tools (for example, using multiple API calls to combine different data into one view for your users.) Please let us know if you think it would be helpful to have a separate Tool ID for a generic “Custom Tool” that you can use in these types of eBay integrations.

Thanks in advance for making the necessary changes to your links and your suggestions,

The eBay Partner Network team.

Category

Tool

Tool ID

Link

Link Generator

10001

API

PlaceOffer

10006

API

GetSearchResults

10007

API

GetProducts

10008

API

GetSearchResultsExpress

10009

API

GetCart

10010

API

SetCart

10011

API

FindItems

10012

API

FindItemsAdvanced

10013

API

FindPopularItems

10014

API

FindPopularSearches

10015

API

FindProducts

10016

API

FindReviewsAndGuides

10017

API

GetSingleItem

10018

API

GetMultipleIItem

10019

API

GetUserProfile

10020

API

GetMyWorld

10023

API

FindHalfProducts

10025

Widget

eBay ToGo

10003

Widget

Editor Kit

10004

Widget

RSS Generator

10005

Widget

Custom Banner – beta

10026

Widget

Relevance Ad

10028

Widget

Data Feeds

10029

Widget

Motors Widget

10030

NB – each banner has a different id, please visit the Creative Generator to find the correct one.

9 Responses to “The importance of using the correct tool id”

  1. Joe R Says:

    I have used the Impression Pixel generator for my BANS site and have added the code to the footer. I have selected RSS because BANS shows RSS feeds. The pages in this site also use and Editor Kit and some custom banners. Therefore, three different tools on one page.

    Will the image pixel mess up the stats and reports? Should I keep it, remove it?

  2. Michelle Says:

    I’d like to have a generic custom ID for the API.

    I use 6-7 API calls and currently use 10001 in all of my rover links because that’s what I picked up from the creatives page.

    We build our own rover links instead of using the rover links in the API response to reduce errors. There have been many document instances of missing rover info in the API response.

    Also, one generic custom tool ID is better than many IDs because it reduces the chance of error. We already have enough complexity with geo targeting, setting the right campaign ID and setting the custom ID.

    Thanks,

    Michelle

  3. helios825 Says:

    Yes, I’m in the same boat as the situation in the ~last paragraph, where I dynamically create links using scripts and the API (on the ePN forums we usually call this practice “rolling your own” links :) , and usually I’ve chosen ToolID=10001 for said links since it seemed the “closest” ID for my situation. I agree that having a separate Custom Tool ID, as you suggest, would fit that use case well.

    -h

  4. Ty Says:

    I third the above suggestion. Otherwise, I need the ID for GetItem from the Trading API.

    Ty

  5. Binary Factory Says:

    I agree with Michelle. We also use the 10001 for the tool ID because of past known issues where the API was not returning the proper rover link (typically missing all together).

  6. Julia Says:

    Hi all,

    Thanks for all the comments so far – they’re really going to help us, Keep them coming!

    Julia

  7. Fred Says:

    Agree with all of the above, currently using 10001 for the tool Id, due to previous issues with API

  8. Tuan Says:

    I’m ok with using different Tool ID for different calls and will code it in over the next week,

    Just need an ID for GetItem on the trading services side.

    Tuan

  9. AuctionCloud Says:

    We’re in the same boat and using 10001 as the tool ID for all our dynamically generated rover links. There is enough other IDs to keep track of (e.g. Campaign IDs, Category IDs, etc.).

Leave a Reply